About our Chatbot solutions

EVE

A completely customisable and flexible respondent engagement chatbot, developed and endorsed by data scientists and organisational psychologists.

Advice and feedback from clients, customers and employees is vital for the growth and development of any organisation. Generating such information of a sufficient and genuine quality is difficult as it is most commonly retrieved by asking people to complete surveys, questionnaires or polls. Many people still refrain from providing feedback due to the tedious and draining nature of such processes.

At the Evolved Group, our chatbot ‘Eve’ gathers valuable data by engaging in natural conversations with people. Generally speaking, humans tend to prefer talking to each other in order to retrieve and share opinions, information and advice. By replicating ordinary discussions, Eve prompts people to share information relating to specific areas in what seems an ordinary manner. By storing every conversation on our safe and secure database, Eve allows our clients to analyse advantageous information from an unlimited amount of people. Unlike many of our competitors we are an ISO accredited company, which means we provide the highest standard of data protection and security available.

  • Platform for ongoing and continuous feedback dialogue with respondents.
  • Creates natural conversations with higher levels of engagement and stronger response rates by allowing respondents to say how they feel in their own words.
  • Asks intuitive questions to get honest, in-depth respondent feedback on-demand.
  • Provides deeper insights than traditional surveys so strategies for improving respondent engagement can be actioned in real-time.
  • Data-driven insights improve performance and communication by recognising emerging themes in conversations respondents are having with Eve.







    • How does Eve differ from other chatbots?

    At the Evolved Group, we take chatbots one step further by generating a user interface that allows our clients to create their own chatbots. Ultimately, this means that speciic information can be targeted and gathered by our clients whilst still maintaining a natural and positive experience for the respondents.

    Eve converses with people by

    1. Following a selected routine,
    2. Retrieving tailored focus words, and
    3. Utilising unique responses.





    For more information, please read 'Chatbots for market research' by Nick Jenkins, Head of Data Science at Evolved Analytics.

    To enquire about a consultation on your market research needs, or to arrange an online trial through this website please feel free to contact us at the Evolved Group.